The Intune Suite explained

The Microsoft Intune Suite is a single per-user licence that bundles the advanced Intune add-ons Microsoft has been shipping over the past two years: Endpoint Privilege Management (EPM), Remote Help, Microsoft Tunnel for Mobile Application Management (MAM), Enterprise App Management (EAM), Advanced Endpoint Analytics, and Cloud PKI. It parallels the Entra Suite on the identity side — a bundle designed to replace point-product purchases with one add-on line item.

If you have looked at deploying more than two of the Intune add-ons, the Suite is almost certainly cheaper than buying them separately. If you have only heard the phrase "Intune Suite" and don't know what's in it, this is the tour.

What each add-on does

Endpoint Privilege Management (EPM). Lets standard users elevate specific applications with just-in-time admin rights, without the user holding local admin permanently. Configurable rules by application, publisher, and file hash. Replaces third-party PAM-on-endpoint products (BeyondTrust Endpoint Privilege Management, Delinea, Autoelevate) for the Intune-managed portion of the endpoint fleet. This is the biggest single component of the Suite by capability.

Remote Help. Screen-sharing and remote-assistance from IT support into a user's Intune-managed Windows or Android device, with full audit trail, admin approval prompts, and Entra ID identity on both sides. Replaces TeamViewer, Bomgar, or ad-hoc "share your screen in Teams" for support scenarios. Works on Intune-enrolled devices; unmanaged devices need a different tool.

Microsoft Tunnel for MAM. A VPN specifically for Intune-managed apps on iOS and Android — the phone can reach corporate resources through the tunnel without a device-wide VPN. Useful for BYOD scenarios where the org wants app-level connectivity without managing the whole device.

Enterprise App Management (EAM). A curated catalog of Windows applications (Chrome, Firefox, Zoom, Slack, and hundreds more) that Intune can deploy and keep current automatically. Replaces the work of packaging every third-party app for MSI or Winget deployment. This is the highest-value component for many organisations — the amount of packaging effort saved compounds quickly.

Advanced Endpoint Analytics. Deeper telemetry and analysis on Intune-managed endpoints: performance, reliability, restart events, application crashes, boot time, sign-in performance. Feeds anomaly detection and proactive remediation scripts. Base Endpoint Analytics is free; Advanced adds richer reports, anomaly detection, and score deep-dives.

Cloud PKI. Microsoft-hosted certificate authority for issuing certificates to Intune-managed devices — Wi-Fi, VPN, S/MIME. Replaces the "we run our own PKI to issue device certificates" work that most orgs had done historically. Cloud PKI eliminates the on-prem PKI dependency for Intune-issued device certificates.

Together, the six add-ons cover most of the "advanced Intune" surface that historically required either third-party products or additional Microsoft SKUs.

What it costs

The Suite is priced per user per month on top of a base Intune licence — you cannot buy the Suite standalone. Approximate 2026 published price is $10/user/month, but check the current pricing page.

Buying two or more add-ons individually adds up to substantially more than the Suite. The break-even is low: EPM alone is worth most of the Suite's price for many organisations, and adding Remote Help or Enterprise App Management pushes the cost past standalone.

When it's the right SKU

The Suite is the right pick when the organisation wants two or more of:

• To remove standing local admin from endpoints without breaking user productivity (EPM).
• To replace a third-party remote-support tool with an integrated one (Remote Help).
• To deploy app-level VPN to BYOD phones without device management (Tunnel for MAM).
• To automate third-party Windows app deployment and updates (Enterprise App Management).
• To dig deeper into endpoint reliability signals (Advanced Endpoint Analytics).
• To retire the on-prem PKI dependency for device certificates (Cloud PKI).

Two common decision profiles:

Endpoint hardening drive. A CISO wants to remove standing local admin and standardise third-party app deployment. EPM plus EAM cover the biggest part of that programme; the Suite is the natural bundle.

BYOD and hybrid work maturation. A workplace running Windows 365 or heavy BYOD wants to layer app-level protection (Tunnel for MAM), rich telemetry (Advanced Endpoint Analytics), and remote support (Remote Help) on top of the base Intune deployment.

When it isn't

Only one add-on needed. If EPM standalone is the only requirement — the org has no need for the others in the medium term — EPM standalone is cheaper than the Suite. Same logic for each component.

Existing incumbent stack that's staying. If BeyondTrust Endpoint Privilege Management is under a three-year contract and TeamViewer is the standard remote-support tool, ripping and replacing to buy Suite is not the right call until contract renewal. Wait, then reconsider.

Rollout order

If you have the Suite, the sensible order is:

1. Enterprise App Management. Fastest visible value — packaging effort savings compound immediately.
2. Endpoint Privilege Management. Highest security value; requires careful policy design to avoid breaking user workflows. Deploy to a pilot ring, tune, expand.
3. Remote Help. Straightforward — turn on, brief the support team, retire the incumbent.
4. Microsoft Tunnel for MAM. For orgs with BYOD phones; if all phones are Intune-enrolled corporate devices, less critical.
5. Advanced Endpoint Analytics. Turn on and start looking; value shows up over months as anomalies surface.
6. Cloud PKI. For orgs that want to retire on-prem PKI; the biggest project of the set because it changes how certificates are issued end to end.

Parallel deployment of all six almost always overloads the endpoint team — sequenced deployment gets there faster in wall-clock terms.

Licensing prerequisites

The Suite is layered on a base Intune licence:

• Intune — included with Microsoft 365 E3, E5, Business Premium, F3, EMS E3 / E5, and available standalone.
• Intune Plan 1 / Plan 2 — the newer split; check current SKU alignment against your existing licences.

The Suite requires one of the eligible Intune plans on the same user. You cannot mix a full-price Suite user with a Free Intune user.

For most enterprises the working combination is Microsoft 365 E3 or E5 (which includes Intune) plus the Intune Suite add-on. E5 does not include the Intune Suite by default — the Suite is a separate add-on, same pattern as the Entra Suite on the identity side.

The parallel with Entra Suite

The pattern is deliberate:

• Entra Suite bundles the advanced identity add-ons (Internet Access, Private Access, Verified ID premium, ID Governance, Identity Protection).
• Intune Suite bundles the advanced endpoint add-ons (EPM, Remote Help, Tunnel for MAM, EAM, Advanced Endpoint Analytics, Cloud PKI).

An enterprise going all-in on Microsoft security and endpoint management tends to buy both Suites plus Defender for Endpoint / XDR to complete the picture. That combination — E5 + Entra Suite + Intune Suite + Defender XDR — is what Microsoft calls the "Microsoft Secure Score" full stack. It is a real budget commitment; it also displaces multiple point products and reduces vendor management overhead.

Decision matrix — Suite, à la carte, or skip

Same shape as the Entra Suite decision: the break-even is low, but not automatic.

| Situation | What to do | Why | | --- | --- | --- | | Local-admin removal is a Board-level priority and there's no EPM tool today | Buy EPM standalone if the other five aren't planned; buy the Suite if two or more are | EPM alone clears a big audit finding fast; the Suite pays for itself the moment Remote Help or EAM lights up. | | Third-party remote-support tool (BeyondTrust, TeamViewer) locked in for 2+ years | Skip the Suite for now | Remote Help overlaps with the incumbent; the Suite's other components rarely justify the spend on their own. | | Rolling out Windows 365 or Autopatch at scale | Buy the Suite | Advanced Endpoint Analytics is the operational dashboard both programmes need — buying it alone plus EPM already clears the break-even. | | Field / retail workforce on personal devices, wanting resource access without full MDM | Buy the Suite | Tunnel for MAM is the only Microsoft-native answer for unmanaged-device access to internal resources; it doesn't sell standalone. | | Small tenant, no in-house endpoint team, MSP-managed | Buy the Suite through the MSP | The MSP will use Remote Help, EPM elevation approvals and EAM patching as its operating tools — the Suite is what makes the managed service commercially viable. | | No plan to remove local admin, no new PKI project, no Windows 365 | Skip both | Baseline Intune (bundled in E3 / E5 / Business Premium) already covers standard MDM; buying the Suite for one component that never gets deployed is dead spend. |

The single rule: two or more of the six components on the roadmap, buy the Suite. One-off deployments almost always cost less as standalone SKUs.

A worked example — 1,200 devices, EPM plus Remote Help

A 1,200-user Microsoft 365 E3 tenant. The security lead has a mandate to remove local-admin rights from every knowledge worker inside twelve months, and the service desk is drowning in ad-hoc remote-support requests from a global user base that used to sit next to IT.

Suite maths at list price:

• Intune Suite add-on: $10 / user / month
• Annual per-user: $120
• Annual total for 1,200 users: $144,000

Compared to buying the two components that will actually get used, standalone:

• EPM standalone: ~$3 / user / month
• Remote Help standalone: ~$3.50 / user / month
• Standalone total: ~$6.50 / user / month

On this shape of engagement the Suite loses on paper — $10 vs $6.50 for two components. But two things swing the calculation:

• Cloud PKI at year one. The org has an ageing Active Directory Certificate Services deployment they've been trying to retire for three years. Bundling Cloud PKI as a "free with the Suite" bonus turns a $70-90k ADCS-replacement project into a licence line, and closes the "no supported PKI" audit finding.
• Advanced Endpoint Analytics for the Autopatch rollout. Autopatch has been in the "want to enable" backlog since 2024; the Analytics dashboard is what the endpoint team said was the missing piece.

Once you add the two "bonus" components, the à la carte comparison becomes:

• EPM + Remote Help + Cloud PKI + Advanced Analytics ≈ $12-14 / user / month standalone
• Suite: $10

Suite is cheaper. Payback is inside the first year on the ADCS retirement alone; the operational gain from consolidating the service-desk toolchain and the endpoint-analytics dashboard compounds over the next three.

MSP / first-time-admin checklist

For a partner or an internal endpoint team scoping an Intune Suite engagement:

• Confirm every user has a qualifying base Intune licence. Suite users need Intune Plan 1 (or an E3 / E5 / Business Premium that includes it). A tenant with any Free-tier device is a licence-audit risk.
• Inventory current local-admin state before rolling out EPM. EPM's elevation rules are hard to write without knowing which apps genuinely need admin — collect a week's worth of UAC prompts first.
• Turn off the third-party remote-support tool before flipping Remote Help on. Two overlapping tools split the service-desk queue and confuse users.
• Model the Cloud PKI migration. ADCS retirement is a certificate-lifecycle project — plan for the SCEP profile changes, the auto-enrolment overlap, and the eventual root CA rotation.
• Enable Advanced Endpoint Analytics early, even in report-only. The dashboards need weeks of telemetry to be useful; turning it on last means shipping to leadership blind.
• Budget the Tunnel for MAM rollout by device class. iOS and Android app-manager configuration is per-app; scope the target app list before signing.
• Plan a communications wave for elevation approvals. EPM changes the shape of "install a printer driver" for every knowledge worker. A one-pager and a rehearsed help-desk script is the difference between adoption and revolt.

The short version

Six Intune add-ons under one licence: EPM, Remote Help, Microsoft Tunnel for MAM, Enterprise App Management, Advanced Endpoint Analytics, Cloud PKI.

If you plan to use two or more of them, the Suite is cheaper than buying separately. If your endpoint programme is maturing beyond basic MDM into privileged-access, third-party app management, or advanced telemetry, it is the natural bundle. If you only need one component, buy that component alone.

Not the same as E5 or Microsoft 365 F3 — the Suite is a separate add-on, mirroring how the Entra Suite works on the identity side.