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Teams Calling Plans and Operator Connect

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Teams Calling Plans and Operator Connect

The two simpler PSTN options for Microsoft Teams Phone — when each is the right fit.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/teams-calling-plans-and-operator-connect

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What is Operator Connect?

A programme where telecom carriers deliver public-network calling directly into Teams Phone: you pick the operator in the Teams admin center, they provision numbers and manage the connection, and you assign numbers to u…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/teams-calling-plans-and-operator-connect

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Are Microsoft Calling Plans available in my country?

In a growing but limited set of countries; check Microsoft's list. Where Calling Plans are not offered, Operator Connect or Direct Routing supplies the carrier connection. Pay-as-you-go calling plans exist in some marke…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/teams-calling-plans-and-operator-connect

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Can I mix Calling Plans, Operator Connect, and Direct Routing?

Yes, per user. A global organisation commonly uses Calling Plans where available, Operator Connect in countries with a partner carrier, and Direct Routing where a legacy SBC or special requirement exists. Each user has…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/teams-calling-plans-and-operator-connect

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