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Microsoft FastTrack

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Microsoft FastTrack

Microsoft's deployment assistance service for eligible Microsoft 365 customers — what it covers and how to engage.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-fasttrack

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01

What FastTrack provides

FastTrack engineers work with customer IT teams on:

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-fasttrack

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02

What FastTrack doesn't do

It's important to know the limits:

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-fasttrack

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03

Eligibility

FastTrack is included with qualifying licences — generally 150+ seats of Microsoft 365 / Office 365 — at no additional cost. Specific services have specific licence requirements:

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-fasttrack

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04

How to engage

Customers eligible for FastTrack can request engagement via the FastTrack portal (fasttrack.microsoft.com). The flow:

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-fasttrack

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05

Operational considerations

For most eligible customers, FastTrack is a no-brainer — included with the licence cost, focused on getting Microsoft 365 working successfully. The main pitfall is not engaging until something has gone wrong; engage pro…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-fasttrack

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