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Microsoft 365 documentation patterns

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Microsoft 365 documentation patterns

What to document for a Microsoft 365 tenant, how to structure it, and how to keep it from rotting.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-365-documentation-patterns

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01

What to document

For a serious Microsoft 365 deployment:

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-365-documentation-patterns

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Where documentation lives

Recommended pattern: a dedicated SharePoint communication site for IT documentation, with appropriate read permissions:

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-365-documentation-patterns

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03

Structure that scales

A consistent structure across pages helps maintain documentation:

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-365-documentation-patterns

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04

Preventing rot

The biggest documentation problem: it rots. The page describing "our Conditional Access baseline" describes the baseline from 18 months ago. Several patterns help:

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-365-documentation-patterns

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05

Configuration-as-code patterns

For organisations going further, infrastructure-as-code approaches let you treat configuration as version-controlled artifacts:

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-365-documentation-patterns

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06

What not to over-document

Focus on decisions specific to your tenant that don't appear elsewhere.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/microsoft-365-documentation-patterns

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