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Intune Windows Autopilot

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Intune Windows Autopilot

Windows Autopilot provisions new PCs straight to the end user with zero IT touch. Here's how it works.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/intune-windows-autopilot

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01

What does Windows Autopilot actually do?

It lets a new or reset Windows device configure itself on first boot: the device identifies itself to Microsoft, is matched to your tenant, shows your branding, joins Entra ID, enrols in Intune, and installs the apps an…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/intune-windows-autopilot

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02

What are the Autopilot deployment modes?

User-driven (the user signs in and the device sets itself up for them), self-deploying (no user; kiosks and shared devices, requires TPM 2.0 attestation), pre-provisioning (a technician does the device-phase setup befor…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/intune-windows-autopilot

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03

Does Autopilot need on-premises Active Directory?

No. Autopilot's native mode is Entra join. Hybrid Entra join through Autopilot exists for organisations that still need domain-joined devices, but Microsoft steers away from it; it needs line-of-sight to a domain contro…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/intune-windows-autopilot

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04

A named employee receiving their own laptop

Mode: User-Driven · Why: The device joins their identity directly; no technician step needed

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/intune-windows-autopilot

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A shared kiosk, meeting-room PC, or digital signage device

Mode: Self-Deploying · Why: No user sign-in during provisioning; needs TPM 2.0 attestation

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/intune-windows-autopilot

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A regulated or high-touch rollout where IT must verify the device before the user sees it

Mode: Pre-Provisioning (White Glove) · Why: IT completes the device-phase setup and hands over a device that's already through the slow part

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/intune-windows-autopilot

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07

An existing fleet being reset rather than replaced

Mode: Existing device · Why: Re-deploys through Autopilot without a full re-image, reusing hardware already on hand

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/intune-windows-autopilot

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