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Exchange Online resource mailboxes

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Exchange Online resource mailboxes

How room and equipment mailboxes work — provisioning, booking, and admin pitfalls.

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01

Room mailboxes

A room mailbox represents a physical meeting room. Properties include:

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Equipment mailboxes

An equipment mailbox represents bookable equipment — a projector, a parking space, a vehicle, a piece of medical equipment, an instrument. Behaves similarly to a room mailbox but isn't tied to a physical room. Useful fo…

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03

How booking works

When a user creates a meeting and invites a resource:

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Workspace mailboxes

A newer variant: workspace mailboxes for hot-desking scenarios. A workspace can have multiple bookings on the same time slot (up to its configured capacity), so 10 desks in a workspace mailbox can have 10 different book…

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Configuration

In the Exchange admin center under Recipients → Resources:

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Reporting

Use Microsoft Places or third-party analytics to track:

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