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Entra ID self-service password reset

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Entra ID self-service password reset

SSPR lets users reset their own passwords without calling the help desk. Here's the configuration and rollout.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/entra-id-self-service-password-reset

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Is SSPR included in Microsoft 365?

For cloud-only users, yes, in every plan. Password writeback to on-premises AD for synced users needs Entra ID P1, which Business Premium, E3, E5, and F-plans include. Business Basic and Standard users who are synced fr…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/entra-id-self-service-password-reset

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02

How many authentication methods should SSPR require?

Two. One method means a single compromised phone or email resets the password. Choose Authenticator notification, Authenticator code, and mobile phone; avoid security questions, which are guessable and are the method at…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/entra-id-self-service-password-reset

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03

Why should SSPR registration be enforced at sign-in?

Because unregistered users cannot use SSPR when they need it and call the helpdesk instead, which is the outcome SSPR was meant to remove. Enforcing registration (with combined MFA/SSPR registration) gets the population…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/entra-id-self-service-password-reset

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