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Microsoft 365 Copilot in Outlook

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Microsoft 365 Copilot in Outlook

How Copilot in Outlook drafts and summarises email — and the realistic productivity impact.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-in-outlook

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01

What can Copilot do in Outlook?

Summarise long email threads with citations to the messages, draft replies and new emails from a prompt with tone and length options, coach a draft for tone and clarity, and — in the calendar — prepare a briefing for an…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-in-outlook

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02

Does Copilot in Outlook work with shared mailboxes?

Copilot features work in the user's own mailbox. Shared mailboxes, delegate access, and archive mailboxes have partial or no Copilot support depending on the client; check the current feature list before promising it to…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-in-outlook

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03

Which Outlook clients support Copilot?

The new Outlook for Windows, Outlook on the web, Outlook for Mac, Outlook mobile, and classic Outlook for Windows on Current or Monthly Enterprise Channel. Feature availability differs slightly between clients; the new…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-in-outlook

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